EyeOnWater

The EyeOnWater tool allows Hidden Valley Lake Community Services District customers to connect to their water utility accounts and view their latest water usage on their desktop or mobile device. EyeOnWater helps customers understand their water usage, detect leaks, and discover their watering trends.

Customers can quickly view recent water usage with a two-week comparison, and view detailed water usage history by the hour, day, week, month and year! Watch this video for an overview of EyeOnWater.com.

To register for EyeOnWater, visit: eyeonwater.com/signup or download the EyeOnWater app on your mobile device!

Creating Your EyeOnWater Account

Once you’re online, follow these simple steps to create your account and start using EyeOnWater:

Visit eyeonwater.com/signup
Enter your account number as it appears on your water bill, including the dashes.
(If you don’t have a copy of your water bill, contact HVLCSD at (707)987-9201 to obtain your account number)
Enter your billing zip code.
Click "Next" button
Enter your email address
Verify your email address in the confirmation email
Create and confirm your password
Read and accept the Terms of Use
Enjoy EyeOnWater!

Website Accessibility Statement

Hidden Valley Lake Community Services District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Hidden Valley Lake Community Services District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (707) 987-9201

Ongoing Compliance Information

Compliance Officer

Hidden Valley Lake Community Services District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Hidden Valley Lake Community Services District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (707) 987-9201.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.